Support
Questions about your CRM, site, marketing, IT, or automation? Pick the option below that fits and a real person on our team will get back to you.
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Got a question about your CRM, website, marketing, IT, or automation? Send it over and a real person on our team will get back to you with a direct answer.
Business Inquiries
Looking to partner, refer a client, or talk about a larger engagement? Tell us what you have in mind and we'll set up a call.
Frequently asked questions
- How do you run projects?
- We work in short cycles with a weekly check-in. You see progress as it happens, give feedback while it still costs nothing, and we adjust scope if the work reveals something we didn't know at the start.
- How long does a typical build take?
- Most websites ship in 3 to 6 weeks. CRM and integration builds usually run 8 to 12 weeks. The real answer depends on how many systems we're connecting. We give you a timeline in the first call and update it as we go.
- What makes E&E different from other agencies?
- We build the whole stack: CRM, website, marketing, IT, and automation, designed to work as one system. Most shops hand you a piece and wish you luck with the rest. We stay with you after launch so the parts keep working together.
- Do larger plans get faster support?
- Support quality is the same across plans. Larger plans include more hours and a faster response SLA, but you get the same team either way.
- How often do you update the tech on the Premium plan?
- We keep dependencies, security patches, and major framework versions current as they release, so your site stays fast and supported without you having to think about it.
- Can I upgrade my plan later?
- Yes. Move from Starter to Premium any time. We'll prorate the difference and add the new hours to your next cycle.